Privacy policy
Effective Date:
Welcome to “ Clay World”. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website [yourdomain.com] and purchase clay dolls from our store.
By using our website, you agree to the terms described in this policy.
- Information We Collect :
We collect both personal and non-personal information to serve you better.
- Personal Information You Provide:
- Full name
- Email address
- Contact number
- Shipping and billing address
- Payment information (processed through secure payment gateways)
- Order details
- Preferences and communication settings
- Automatically Collected Information:
- Browser type and version
- Operating system
- IP address
- Device information
- Usage patterns on the website
- How We Use Your Information:
We use the information collected to:
- Process and fulfill your orders
- Send order updates, offers, and important communications
- Improve our products and website experience
- Comply with legal requirements
- Send marketing materials, where you have opted in
- Sharing Your Information:
Your personal data is not sold or shared for profit. However, we may share your information with:
- Payment providers to process transactions
- Shipping companies for delivery
- Service partners who help us operate the platform
- Legal authorities when required by law
- Data Protection:
We take appropriate security measures to protect your data from unauthorized access and misuse. However, no system is fully secure, and we cannot guarantee absolute protection.
- Cookies and Tracking Technologies:
Cookies help us understand how you use the website and improve functionality. You can manage cookies through your browser settings, but disabling them may affect certain features.
- Third-Party Links:
Our platform may link to other websites. We are not responsible for their content or privacy practices.
- Children’s Privacy:
We do not intentionally collect data from children under the age of 13. If we discover such data, we will delete it immediately.
- Your Rights:
You have the right to:
- Access and update your personal details
- Request deletion of your information
- Opt-out of marketing communications
To exercise these rights, please contact us at [email@example.com].
- Updates to This Policy:
We may revise this Privacy Policy from time to time. The updated version will be posted on our website with a new effective date.
Terms & Conditions
Effective Date:
Thank you for visiting ‘Clay World ’ . By using our website [yourdomain.com], you agree to the following terms and conditions. Please read them carefully before placing an order for our handmade clay dolls.
- Use of the Website:
You agree to use our website responsibly and in a way that does not harm others or interfere with their access.
- Product Details:
We aim to display accurate information regarding our products. Since our clay dolls are handmade, slight variations in color, shape, or texture may occur.
- Orders and Payments:
- Orders will be processed after your payment is confirmed.
- Payments are handled through trusted third-party services, such as online payment gateways.
- We also offer Cash on Delivery (COD) for selected locations. The availability of COD will be displayed at checkout. Orders placed using COD must be paid in full at the time of delivery.
- Prices include applicable taxes unless stated otherwise.
- Shipping and Delivery:
- Delivery timelines are estimates and may vary depending on location and external factors.
- We are not responsible for delays caused by logistics services or unforeseen events.
- Shipping fees are calculated at checkout.
- Returns and Refunds:
- Damaged or defective items may be returned within [7 days] of delivery.
- Customized or personalized products cannot be returned unless defective.
- Refunds are processed after product inspection.
- Intellectual Property:
All content, including images, designs, and product descriptions, are owned by ‘Clay World’ and are protected by applicable intellectual property laws.
- Limitation of Liability:
We are not responsible for any indirect or incidental damages arising from your use of the website or products.
- Indemnification:
You agree to compensate us for any losses, damages, or claims resulting from misuse of the website or violation of these terms.
- Governing Law:
These terms are governed by the laws of India. Disputes will be resolved in the courts of [Berhampore, West Bengal ].
- Modifications:
We reserve the right to change these terms at any time. Updated terms will be posted on the website and will apply immediately.
- Contact Us:
For questions or concerns, you can reach us at:
Email:
Phone:
